Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.

At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious – our team members are showing up every day for our customers and each other.

Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Position Summary

Job Responsibilities

• Coordinates operational projects and business initiatives within the Integrated Operations Center (IOC), ensuring project activities are organized, tracked, and executed in alignment with established objectives and timelines.
• Develops and maintains project plans, schedules, milestones, status reports, and supporting documentation to facilitate successful project execution.
• Partners with operational leaders, subject matter experts, and stakeholders to gather requirements, define project scope, and support implementation efforts.
• Facilitates cross-functional collaboration among departments to promote alignment, accountability, and timely completion of project deliverables.
• Monitors project activities, timelines, risks, dependencies, and action items, escalating issues and recommending solutions as appropriate.
• Supports the implementation of operational, process, and technology-related initiatives by coordinating resources, communications, training activities, and stakeholder engagement efforts.
• Leads project meetings, workshops, and working sessions while documenting key decisions, action items, and follow-up activities.
• Analyzes business processes, operational workflows, and stakeholder feedback to identify opportunities for improved efficiency, effectiveness, and operational performance.
• Collaborates with internal departments, external vendors, and business partners to support project execution and achievement of operational goals.
• Prepares reports, presentations, dashboards, and project communications to provide stakeholders and leadership with meaningful updates regarding project status, risks, and outcomes.
• Tracks project performance measures, implementation results, and key milestones to evaluate effectiveness and support informed decision-making.
• Assists with change management activities by promoting stakeholder awareness, engagement, and adoption of new processes, tools, and business practices.
• Maintains project records, documentation, and related materials in accordance with departmental standards and recordkeeping requirements.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent.
• 3+ years of project management, project coordination, or process improvement experience.
• Experience working with cross-functional teams to deliver business initiatives.
• Knowledge of project management principles and practices.
• Strong analytical, organizational, and communication skills.
• Proficiency with Microsoft Office applications.
• Ability to manage multiple priorities and meet deadlines.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

• Bachelor's degree in Business Administration, Project Management, Aviation Management, or a related field.
• Experience in airline operations, aviation, transportation, or logistics environments.
• Experience supporting IOC, OCC, Dispatch, Crew Scheduling, or similar operational functions.
• Experience leading process improvement or technology implementation initiatives.
• Knowledge of change management and continuous improvement methodologies.
• PMP, CAPM, Lean Six Sigma, Agile, or similar certification.
• Knowledge of airline operational processes and regulatory requirements.

Additional Information