PSA Airlines

Employee Relations Business Partner

Job Locations US-NC-Charlotte
ID
2026-6604
Category
Talent Management
Position Type
Full-Time

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.

 

At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious – our team members are showing up every day for our customers and each other.

Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Responsibilities

Position Summary

 

The Employee Relations Business Partner (ERBP) helps to ensure legal compliance, adherence to and consistent application of PSA’s policies and practices, administration of collective bargaining agreements, and general human resources support for assigned business units. 


Job Responsibilities

  • Partners with senior leaders regarding Employee Relations issues, including grievance resolution, investigations, disciplinary decisions, and termination proceedings.
  • Oversees and conducts investigations and ensures compliance with PSA’s policies, practices, and collective bargaining agreements, as well as federal, state, and local employment laws.
  • Assists in preparation of employee notices and corrective action and ensures consistency in administration of corrective actions.
  • Supports leaders through performance management and performance discussions.
  • Assists in the development of leaders through coaching.
  • Assists in planning, organizing, and facilitating employee and leadership HR training.
  • Provides advice and guidance to non-management personnel in resolving work-related disputes and concerns.
  • Assists with establishing Company practices, policies, and procedures, and providing guidance regarding them.
  • Promotes and fosters a safe and secure operating environment.
  • Assists with the onboarding processes and programs for new leaders.
  • Participates in process improvement events to increase department efficiency and reduce administrative effort and expense.
  • Works closely and collaboratively with other PSA departments.
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
  • Performs other duties as assigned.

Position Specifics

Qualifications

Required

  • High School Diploma or equivalent.
  • 5-7 years of experience in human resources.
  • Experience in successfully resolving concerns with employees, managers, and government agencies.
  • A demonstrated knowledge of HR programs and practices, including applicable state and federal employment laws and regulations.
  • Advanced computer skills with Microsoft Office programs and human resource related systems.
  • Ability to speak/read/write in English. 
  • If hired, must be able to demonstrate that you are authorized to work in the US.  

Preferred

  • Bachelor’s Degree in Human Resources, Business, or related field or equivalent experience.
  • Previous experience in supporting a union environment.
  • Ability to manage multiple, complex issues and prioritize projects concurrently.

Additional Information

Delegation: In absence, responsibilities delegated to Assistant Director of People Services.

Authorities: None

Supervisory Responsibility:  This is not a supervisory position but may serve as a coach and mentor to other employees and leaders at PSA.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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