PSA Airlines

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Maintenance Apprenticeship Program Manager

Job Locations US-NC-Charlotte
ID
2025-6002
Category
Maintenance
Position Type
Full-Time

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

The Maintenance Apprenticeship Program Manager is responsible for overseeing the development, implementation, and continuous improvement of PSA’s Apprenticeship Program, designed to train and develop the next generation of aviation maintenance professionals. This role ensures program alignment with PSA’s operational needs, regulatory requirements, and industry best practices while fostering a structured learning environment that supports career progression.

Job Responsibilities

Program Development & Implementation:

  • Design and implement a structured Apprenticeship Program that provides a clear learning pathway for entry-level maintenance personnel.
  • Help develop training modules, hands-on skill-building activities, and assessment tools to ensure apprentices acquire critical competencies.
  • Collaborate with PSA’s Maintenance Training and Technical Operations teams to integrate apprenticeship training with real-world maintenance tasks.

Mentorship & Support:

  • Establish a mentorship framework by selecting and training experienced technicians to guide apprentices.
  • Develop support systems that ensure apprentices receive ongoing coaching, feedback, and professional development opportunities.

Training Oversight & Compliance:

  • Ensure that all training activities align with FAA regulations, company policies, and industry best practices.
  • Maintain thorough documentation of apprentice progress, assessments, and certifications to ensure compliance with regulatory requirements.

Stakeholder Collaboration:

  • Partner with maintenance leadership and HR to identify workforce needs and pipeline development strategies.
  • Work with external technical schools, preparation institutions and A&P programs to provide learning opportunities for apprentices.

Evaluation & Continuous Improvement:

  • Monitor apprentice progress, success rates, and skill acquisition to refine program effectiveness.
  • Collect feedback from apprentices, mentors, and leadership to drive continuous improvement in training content and delivery.
  • Adjust program components based on industry trends, technological advancements, and company needs.

Administrative & Logistical Coordination:

  • Develop and manage training schedules, rotations, and resource allocation.
  • Oversee program budgets and resource planning to ensure effective use of training tools and materials.
  • Ensure proper record-keeping and reporting on apprenticeship outcomes and program performance metrics.
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
  • Performs other duties as assigned.

Position Specifics

Qualifications

Required
  • Associate’s or Bachelor’s degree in Aviation Maintenance, Education, or a related field.
  • A&P License.
  • Minimum of 5 years of experience in aircraft maintenance or maintenance training.
  • Strong understanding of FAA maintenance training regulations and compliance.
  • Ability to speak/read/write in English.
  • If hired, must be able to demonstrate that you are authorized to work in the US.
Preferred
  • Experience in instructional design, workforce development, or mentoring programs

Additional Information

Delegation: In absence, responsibilities delegated to Assistant Director of MTX Training/ MTX Trainer Manager.

Authorities: None

Supervisory Responsibility: This is a supervisory position.

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer