PSA Airlines

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Aircraft Maintenance Analyst Intern

Job Locations US-NC-Charlotte
ID
2025-5887
Category
Maintenance
Position Type
Part-Time

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

We are seeking a detail-oriented and motivated Analyst Intern to support our aircraft maintenance operations through on-site performance evaluations. In this role, the intern will travel regularly to various maintenance bases across our network to observe and assess the performance of multiple aircraft technicians during overnight shifts. The primary objective is to collect, analyze, and synthesize operational data to provide actionable insights to senior leadership.

The successful candidate will be responsible for gathering quantitative and qualitative performance metrics, identifying trends, and summarizing findings in clear, concise reports and dashboards. This position requires strong analytical and communication skills, a high level of professionalism, and the ability to work independently in dynamic, time-sensitive environments.

Job Responsibilities

  • Travel to aircraft maintenance bases on a scheduled basis, primarily during overnight shifts.
  • Conduct real-time evaluations of technician workflows, adherence to procedures, and overall performance metrics.
  • Compile and organize data using tools such as Excel, Power BI, or similar analytics platforms.
  • Develop reports and presentations that clearly communicate findings and support strategic decision-making.
  • Collaborate with base leadership and frontline staff to ensure accurate data collection and context.
  • Identify potential areas for operational improvement and efficiency gains.
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.

Position Specifics

Qualifications

Required
  • High school diploma or equivalent.
  • Fluency in MS Office (Word, PowerPoint, Excel, MS Project, etc.).
  • Knowledge of FAA regulations.
  • Ability to speak/read/write in English.
  • If hired, must be able to demonstrate that you are authorized to work in the U.S.
Preferred
  • Bachelor’s Degree, preferably in Aeronautical, Quantitative or Business Discipline or Engineering or Engineering Technology.
  • Certification in Project Management, Lean Six Sigma (LSS), AME/SME/Shingo Lean Bronze/Silver, or other Lean certification.
  • Tableau and/or Microsoft Power Platform development.

Additional Information

Supervisory Responsibility: This is not a supervisory position.

Delegation: In absence, responsibilities delegated to Assistant Director of Maintenance Engineering Technology Solutions.

Authorities: None.

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer