Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Position Summary

Designs and develops curriculum content, training materials, training modules, teaching aids, and coordinates all aspects of curriculum development to include, but not limited to aircraft technical skills, safety, Human Factors, and new technology in aviation systems and maintenance. This individual will develop written, instructor led, self-paced, computer based, and other types of curriculum to be used by training facilitators, instructors, and training participants. This individual is expected to work with Maintenance Training Department personnel, Management, other departments, and external business partners to elicit their expertise and input to ensure accuracy and standardization of all training materials and content. This individual will be expected to deliver accurate, high-quality curriculum within a specified timeline and will work with multiple types of content including web-based media. The Instructional Developer will utilize adult learning principles to develop instructional materials. This individual will be the focal for online Learning Management System (LMS) functions for the Maintenance Training Department. 

Job Responsibilities

• Coordinate multiple program development projects simultaneously by prioritizing project timelines. 
• Communicate and work with collaboratively the Maintenance Training Manager, and across functional areas to coordinate and ensure successful implementation of curriculum development and revision projects. 
• Integrate Continued Analysis and Surveillance System (CASS) and Reliability data into initial and recurrent training. 
• Create and maintain setup documentation for compliance purposes for all programs. This includes program binders, syllabi, textbooks, etc. 
• Develop and review proposed project efforts to determine scope, key milestones, and timeframe. 
• Develop and formalize a quality assurance review process of all existing and new training programs. 
• Conduct quality assurance reviews of all maintenance training curriculums/programs in order to evaluate and update existing courses for content to match GMM, Safety, and other manuals, policies and procedures. 
• Establish a process to review and include feedback from end of course surveys, and student evaluations into the quality assurance and course maintenance processes. 
• Ensure that any problems are addressed, escalated when needed, and resolved quickly. 
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned. 

Qualifications

Required

• Degree in Curriculum Development, Education, Organizational Development or business required. 
• 5 years minimum verifiable work experience in the aircraft maintenance/aviation field.
• Knowledgeable and experienced in applying adult learning principles and concepts. 
• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs. 
• Bachelors Degree or Equivalent work experience.
• Knowledgeable and experienced in applying adult learning principles and concepts. 
• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs. 
• Experience developing creative and engaging training materials for an adult audience, in a variety of formats and media. 
• Experience with multimedia and web design technologies. 
• Advanced to intermediate computer experience and proficiency in Microsoft Office. 
• Good organization skills and time management skills; ability to be flexible and solve problems. 
• Ability to speak/read/write in English.   
• If hired, must be able to demonstrate that you are authorized to work in the U.S.    

Preferred

• Working knowledge of Adobe Captivate, Premier, and Pro and 5 years of relevant work experience (in similar field and/or industry).
• Skilled use of Articulate Storyline.  

Additional Information

Delegation: In absence, responsibilities delegated to Manager of Development. 

Authorities: None.

Supervisory Responsibility:  This is not a supervisory position. 

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.