PSA Airlines

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Onboarding Coordinator

Job Locations US-NC-Charlotte
ID
2024-5327
Category
Human Resources
Position Type
Full-Time

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary


The Onboarding Coordinator will have a significant impact on a new team members’ onboarding experience. This includes directing new team members through the pre-employment process and ensuring all compliance guidelines are met. The Onboarding Coordinator organizes and communicates details to all stakeholders and is directly contributing to the candidate onboarding experience.


Job Responsibilities

  • Connect with new hires after their accepted offer to confirm pre-employment activities have been initiated and follow up on pre-employment activities, background, and drug screening 
  • Attend weekly onboarding and compliance Update calls with Security and Compliance to confirm movement and address any delays in processing for upcoming new hires 
  • Attend weekly recruiting calls to discuss upcoming hires and provide updates to the recruiting team on new hire onboarding movement 
  • Follow up with recruiters to update start dates if needed due to delay in background and drug screening clearance 
  • Regularly review ATS for movement and updates, adding any necessary notes that pertain to the new hire PES process 
  • Administer communication to new hires through ATS 
  • Responsible for timely and accurate communication to all key providers and stakeholders involved in Recruiting and New Hire Onboarding, expediting information changes and ensuring buy-in on program adjustments from all parties 
  • Maintain knowledge of and compliance with company policies and procedures as well as with all applicable external regulations for the role you are assigned to support 
  • Schedule travel and accommodations for general interviews, pre-hire training classes, and new hire classes 
  • Provide rental car booking details if needed 
  • Send Travel Request form to candidates and new hires 
  • Contact candidates and new hires via phone and text if unresponsive to Travel Request Form  
  • Respond to travel inquires in a professional and timely manner, providing information and assistance to applicants/new hires and leadership as needed 
  • Understanding of airport codes and ensures correct codes are selected when booking travel 
  • Coordinates and verifies lodging information for new hire travel 
  • Support Recruiting team by participating in projects assigned as needed 
  • Accountable for timely and accurate communication to all key providers and stakeholders involved in Recruiting, Security & Compliance, and New Hire Onboarding, expediting information changes to all parties 
  • Foster a safe and positive work environment through diligence, teamwork, and a constructive attitude  
  • Cross train with the Sr. HRIS Coordinator to initiate onboarding process for new hires 
  • Process HRIS onboarding from ATS to HRIS and follow up with new hires through to completion 
  • Send Day 1 emails to new hire with details on Day 1 Onboarding 
  • Cross train with the Sr. HRIS Coordinator to assist with Day 1 connection with new hire and leader to complete I-9 verification and completion of Workday Onboarding tasks 
  • Cross train with the Sr. HRIS Coordinator to complete administration of I-9’s in E-verify and processing of I-9’s in New Hire Reporting 
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs 
  • Performs other duties as assigned. 

Position Specifics

Qualifications


Required

 
  • High School Diploma or equivalent 
  • 2-3 years of administrative support in an Office, Human Resources or Recruiting environment with exposure to ATS and HRIS 
  • Proven experience in utilizing Microsoft Office (Word, Excel, PowerPoint, Outlook) 
  • Demonstrates high attention to details 
  • Knowledge of applicant tracking system  
  • Ability to work in a team and independently to meet deadlines in an aggressive growth environment 
  • Ability to maintain confidentiality and a professional demeanor 
  • Ability to speak/read/write in English.   
  • If hired, must be able to demonstrate that you are authorized to work in the US.   

Preferred

  • 1-2 years of human resources or recruiting experience 
  • Working knowledge of booking travel and accommodations 
  • Experience supporting multiple personnel in a fast-paced environment 
  • Previous experience working with iCIMS 
  • Experience with Workday 
 
Additional Information 

Supervisory Responsibility: This is not a supervisory position

Authorities: None

Delegation: In absence, responsibilities delegated to the Supervisor of Onboarding and HRIS

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

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PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer