Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

System Administration and Support

• Administer and provide technical support for the Applicant Tracking System (iCIMS) and other third-party talent systems and platforms.
• Manage user access, permissions, and troubleshooting for both internal employees and external candidates, ensuring smooth and secure system operation.
• Collaborate with the Manager of Talent Resources to configure system settings, implement updates, and maintain optimal functionality.
• Continuously assess and enhance system integrations and workflows, proposing innovative improvements that align with organizational goals.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.

Collaboration and Customer Support

• Act as a key liaison between Talent Acquisition, HR teams, and external vendors to ensure efficient system usage and resolve issues.
• Build and maintain strong relationships with internal stakeholders, understanding their needs and customizing solutions to improve system utilization.
• Partner with external software vendors to evaluate new tools and services, ensuring that all platforms are optimized for user engagement and efficiency.

Training and System Adoption

• Develop and deliver creative training programs for new users and system updates, promoting adoption and best practices across the organization.
• Maintain up-to-date training materials, including user guides, checklists, and standard operating procedures (SOPs), ensuring all stakeholders are informed of system changes and enhancements.
• Provide ongoing coaching and support to users, encouraging innovation in how the systems are utilized for talent acquisition and HR needs.

Data Analytics and AI Integration

• Collaborate on designing dashboards, reports, and metrics that offer actionable insights into recruitment activities and system performance.
• Explore and integrate AI tools to streamline recruiting processes, from candidate sourcing to data-driven decision-making.
• Conduct trend analysis and identify key performance indicators (KPIs) to guide system improvements and support data-driven strategies.

Process Innovation and Continuous Improvement

• Embrace change by identifying and implementing process improvements that enhance the efficiency of talent acquisition systems.
• Drive creative solutions for system challenges, thinking beyond conventional approaches to deliver innovative HR technology solutions.
• Lead projects that align talent system functionality with evolving business needs, ensuring readiness for future demands.

• High School diploma or equivalent
• At least 2 years of recruiting and/or HR technology support or administration experience
• Experience in understanding and implementing key TA tools and technologies
• Experience in change management and training
• Proficient in Microsoft Office Suite, intermediate in Applicant Tracking Systems
• Ability to speak/read/write in English
• If hired, must be able to demonstrate that you are authorized to work in the US

• Bachelor’s degree in Human Resources or related field
• Experience with analytics
• Project Management experience
• Working knowledge of compliance and regulations related to employment/staffing.