PSA Airlines

Maintenance Coordinator Liaison

Job Locations US-TX-Dallas
Position Type


Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.


PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional


Position Summary

The Hub Operations Specialist impacts PSA Airlines' safety of its customers and employees by managing the coordination of personnel on shift to ensure that all maintenance is properly executed, the aircraft is prepared and ready for release and the Operations Control Center (OCC) is aware of the aircraft status.

Job Responsibilities

  • Ensures a safe and compliant work environment by complying with Safety Policy and Procedures Manual and General Maintenance Manual policies and procedures as well as ensuring compliance of subordinates
  • Prepare and present written reports to Maintenance Operations Control Duty Manager and collaborate with local Maintenance Manager for local station Delays, Cancellations, and Irregularities
  • Optimize operational processes and procedure for maximum efficiency while maintaining quality standards
  • Account for performance of the responsible mechanic to properly execute all necessary work records
  • Manage all operation planning to assure that the proper work is performed on the aircraft as scheduled
  • Responsible to coordinate efforts between Maintenance Control, Production Planning, and other departments
  • Provide management support and assist with decision making on matters requiring instruction or decision from higher authority than that of the persons performing the work
  • Lead and consult teams performing maintenance, preventive maintenance, alterations or other functions affecting aircraft airworthiness
  • Assign tasks and collect status updates from the vendor Lead Mechanic / Supervision.
  • Oversee relationship with the Stores Department for the current status of AOG parts in progress for local aircraft requiring repairs
  • Provide regular and timely updates to the OCC of local aircraft undergoing maintenance
  • Prepare data on maintenance discrepancies and corrections of aircraft with assigned flights, monitoring mechanical problems in the assigned station line and extending every effort to reduce and hold maintenance recovery time to the very minimum
  • Escalate maintenance discrepancy clearing actions to Maintenance Operations Control as directed by the Maintenance Operations Control Duty Manager
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
  • Performs other duties as assigned

Position Specifics



  • High school diploma or equivalent
  • FAA Airframe and Powerplant Certification
  • Minimum of 3 years of technical and management experience within a 49CFR Part 121 Airline operation
  • Proficient computer skills with Microsoft Office programs
  • Detail-oriented professional with experience managing workflow processes
  • Ability to speak/read/write in English
  • If hired, must be able to demonstrate that you are authorized to work in the US


  • Bachelor’s degree in Aviation related field or equivalent experience
  • Prior leadership experience or skills in leading and directing team members


Additional Information

Delegations: In absence, responsibilities delegated to Maintenance Operations Control Duty Manager.

Authorities: None

Supervisory Responsibility: This is not a supervisory position

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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