PSA Airlines

Assistant Director of Maintenance Engineering Technology Solutions

Job Locations US-OH-Vandalia | US-NC-Charlotte
Position Type


Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.


PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional


Position Summary

The Assistant Director of Maintenance Engineering (M&E) Technology Solutions is responsible for the reliability and performance of PSA’s M&E technology footprint (product).  This role is responsible to leverage technology in support of the Maintenance & Engineering’s goals. On behalf of the entire maintenance organization, act as the primary liaison between maintenance and the IT organization to advance and implement IT related projects/initiatives.

Job Responsibilities


  • Implements the product strategy by transforming the vision into clearly defined backlog items.
  • Create and maintain project tracking with for all M&E IT initiatives with identified process owners and timelines.
  • Incorporates regular feedback loops with M&E and IT to continuously learn and improve the product.
  • Defines acceptance criteria and ensures requirements are met and accepted.
  • Takes part in the day-to-day collaboration and engagement with the M&E and IT teams.
  • Collaborate with Maintenance Training for technology solutions training.
  • Manage and execute the Business Continuity and Disaster Recovery plans and periodic testing.
  • Responsible for creation, configuration and maintenance of Roles, Permissions, and Locations in the M&E system.
  • Manage and coordinate required reviews by process owners for Roles, Permissions, Users, and compliance of technology solutions.
  • Manage and coordinate the Risk Assessments relating to technology changes.
  • Budgetary responsibility for some technology spend.
  • Oversight of problem management process to prevent the recurrence of problems.
  • Learn, adopt, and apply Lean methodologies to tooling storage, point of use, and other Lean processes.
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
  • Performs other duties as assigned.

Position Specifics




  • Proven experience in design and implementation of technology solutions
  • 5 years of aviation maintenance & engineering technology experience
  • Experience working in an Agile environment (SCRUM)
  • Project management certification/experience
  • Strong communication and analytical skills
  • Bachelor’s Degree in Aviation, Engineering, Business or Technology equivalent
  • Proficient in the use of Microsoft Office software
  • Ability to speak/read/write in English
  • If hired, must be able to demonstrate that you are authorized to work in the US


  • To be successful at PSA, you should be:
  • Driven
  • Passionate
  • Adaptable
  • Respectful
  • Collaborative
  • Results-oriented
  • Leader

To be successful in this role, you should be great at:

  • Prioritizing multiple tasks
  • Proficient in Microsoft Word Suite
  • Communication (verbal and written)
  • Coaching & Development
  • Driving Excellence
  • Facilitating Change
  • Strategic Thinking

Supervisory Responsibility: This is not a supervisory position

Delegation: In absence, responsibilities delegated to Director of MOC, CASS, & Continuous Improvement.


Additional Information

Travel: Travel maybe expected of this position. Not to exceed 25%

Work Environment: This job operates inside a climate-controlled building. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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