PSA Airlines

Heavy Maintenance Representative

Job Locations US-OH | US-OH-North Canton | US-NC-Charlotte | US-KY-Hebron | US-TX-Dallas | US-OH-Vandalia | US-SC-Greer | US-VA-Norfolk | US-GA-Savannah | US-FL-Pensacola
Position Type


Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.


PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional


Position Summary

Heavy Maintenance Representatives impact PSA Airlines’ growth by providing representation in all matters relating to Heavy Maintenance (HMV). This role is responsible for providing supervision of PSA Airlines maintenance vendors performing maintenance on PSA Airlines aircraft. The Heavy Maintenance Representative ensures quality, cost, and performance of the vendors are within expectations by monitoring their performance and processes.


Job Responsibilities

  • Provides on-site representation for PSA Airlines in all matters relating to Heavy Maintenance. 
  • Visits (HMV) and unscheduled "Drop-In" Maintenance performed by its HMV Service Provider in order to maintain quality, cost, and schedules within expectations. 
  • Provides a management presence that will ensure all decisions made and actions taken are in the best interest of the company in all matters relating to the services provided by the HMV Service Provider. 
  • Oversees the HMV Service Provider to ensure compliance with all policies, practices, and procedures required by the General Maintenance Manual and any other published technical data, documents, and directives. 
  • Oversees the HMV Service Provider to ensure compliance with all contractual obligations. 
  • Reviews and validates "Non-Routine" technical discrepancies. 
  • Monitors the completion and processing of aircraft maintenance records. 
  • Monitors the progress and status of work being performed by the HMV Service Provider. 
  • Monitors each HMV for completion of work within established schedules as well as cost. 
  • Acts as a liaison between the HMV Service Provider and the Maintenance and Engineering Department. 
  • Ensures all company property and assets are accounted for and protected. 
  • Coordinates with and assists the Material Logistics Coordinator to ensure that parts and material are available, as required, to meet established schedules. 
  • Provides daily progress reports, for each HMV, to the Maintenance Planning Manager as well as compiling and providing cost, man-hour, performance, and other reports as needed. 
  • Reviews invoicing from the HMV Service Provider and verify that costs are valid and correct and assists in the development of HMV plans and budgets. 
  • Expeditiously report all actual or potentially negative conditions that may affect the quality of work, the progress of work, the completion of work within established schedules or the completion of work within established cost, to the Heavy Maintenance Manager. 
  • For each HMV aircraft perform an audit of Statement of Work and Work Release to ensure all data matches. Audit HMV provider to ensure all Statement of Work and Work Release maintenance is accounted for on work cards. 
  • Ensure all scheduled maintenance is completed on Aircraft Work Release or transferred to the agency's approved procedures.  
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs 
  • Performs other duties as assigned. 

Position Specifics



  • High school diploma or equivalent. 
  • Current FAA Airframe and Powerplant certification. 
  • At least five years of experience in the maintenance of large aircraft. 
  • Previous experience in overseeing heavy maintenance and/or vendor management. 
  • Must possess or have ability to obtain a U.S. Passport or equivalent within 90 days of starting position. 
  • Ability to speak/read/write in English.   
  • If hired, must be able to demonstrate that you are authorized to work in the US. 

Additional Information

Supervisory Responsibility:   This is not a supervisory position.

Authorities: None

Delegation: In absence, responsibilities delegated to Supervisor of Heavy MTX.

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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