Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Position Summary

Heavy Maintenance Representatives impact PSA Airlines’ growth by providing representation in all matters relating to Heavy Maintenance (HMV). This role is responsible providing supervision of PSA maintenance vendors performing maintenance on PSA aircraft. The Heavy Maintenance Representative ensures quality, cost, and performance of the vendors are within expectations by monitoring their performance and processes.

Job Responsibilities

• Provide on-site representation for PSA Airlines in all matters relating to Heavy Maintenance
• Visits (HMV) and unscheduled "Drop-In" Maintenance performed by its HMV Service Provider to maintain quality, cost, and schedules within expectations.
• Provide a management presence that will ensure all decisions made and actions taken are in all matters relating to the services provided by the HMV Service Provider.
• Oversee the HMV Service Provider to ensure compliance with all contractual obligations and policies, practices, and procedures required by the PSA Airlines General Maintenance Manual and any other published technical data, documents, and directives.
• Review and validate "Non-Routine" technical discrepancies.
• Monitor the completion and processing of aircraft maintenance records.
• Monitor the workmanship, quality, progress and status of work being performed and that adequate, productive, and effective man-power is provided by the HMV Service Provider.
• Monitor each HMV for completion of work within established schedules and cost.
• Provide liaison between the HMV Service Provider, PSA Airlines Maintenance and
• Engineering Department, and the aircraft manufacturer, as necessary.
• Ensure all PSA Airlines property and assets are accounted for and protected.
• Coordinate with and assist the Material Logistics Coordinator to ensure that parts and material are available, as required, to meet established schedules.
• Provide daily progress reports, and other reports as required, for each HMV, to the Heavy Maintenance Manager.
• Review invoicing from the HMV Service Provider to verify that costs are valid and correct and assist in the development of HMV plans and budgets
• Report all actual or potentially negative conditions that may affect the quality of work, the progress of work, the completion of work within established schedules or the completion of work within established cost, to the Heavy Maintenance Manager.
• For each HMV aircraft perform an audit of Statement of Work and Work Release to ensure all data matches. Audit HMV provider to ensure all Statement of Work and Work Release maintenance is accounted for on HMV provider work cards.
• Ensure all scheduled maintenance is completed on Aircraft Work Release or transferred to the agency’s approved procedures.
• Formulates departmental processes to support and administer Company policies and procedures
• Adjusts methods, policies and procedures, and provides for continued improvement in the safety, efficiency and production of the group.
• Responsible for developing corrective actions to prevent recurrence of findings from audits and for providing information to upper management when corrective actions require policy changes or additional resources.
• Coordinate with the Reliability Department to monitor and track aircraft performance following Heavy Maintenance, to identify any warranty issues resulting from work performed and to process any resulting warranty claims.
• Coordinates with vendors to ensure personnel are properly trained, qualified and authorized to perform maintenance and repairs on Company aircraft.
• Responsible for ensuring CPCP’s & SDR’s are recorded and routed per the GMM.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.

Qualifications

Required

• High school diploma or equivalent 
• Valid Airframe and Powerplant Certification
• At least 5 years’ experience in the maintenance of large aircraft
• Previous experience in overseeing heavy maintenance and/or vendor management
• Computer experience and skills including the use of Microsoft Word and Excel
• Ability to speak/read/write in English
• If hired, must be able to demonstrate that you are authorized to work in the US.

Preferred

• Advanced technical degree in aircraft maintenance operations or engineering
  
  

• Driven
• Reliable
• Caring
• Engaging Communicator
• Decisive
• Results Driven

• Problem Solving
• Communication (verbal and written)
• Data Analytics and Diagnostics skills
• Coaching & Development
• Driving Excellence
• Facilitating Change
• Strategic Thinking

Additional Information

Supervisory Responsibility:   This is not a supervisory position.

Delegation: In absence, Manager of Heavy Maintenance will be handled and reassign tasks