PSA Airlines


Job Locations US-NC-Charlotte
Human Resources
Position Type


Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.


PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional


Position Summary


The Recruiter will be responsible building and executing all phases of the recruiting process for assigned client groups and/or functional roles within PSA Airlines. This person will report directly to the Director of Recruiting and will indirectly manage a recruiting coordinator.


Job Responsibilites



  • Partners with assigned hiring managers/functions to effectively build a recruiting plan to attract top talent based on their forecasted headcount, turnover and changing talent needs.
  • Proactively source and identify active and passive candidates leveraging a wide variety to tools and techniques (social media, search engines and job boards).
  • Identify and attend networking activities such as career fairs, professional associations, technical schools and outplacement services, etc.
  • Build and maintain a quality pipeline through fostering long term relationships with potential candidates
  • Ability to keep abreast of labor trends on where the best supply of talent is in the market place.
  • Analyze recruiting trends, best sources and recruiting metrics to guide the business on when and where to target talent.
  • Lead the screening, interview and offer stages of the hiring process
  • Conduct thorough phone/video interviews to recommend qualified candidates to hiring manager.
  • Assess candidates technical, functional knowledge and leadership skills through a combination of behavioral and competency based interviews.
  • Gather feedback from hiring managers and interview teams to make hiring decisions.
  • Work with HR and Managers to develop and extend compelling offers of employment.
  • Initiate and ensure smooth transition to new hire processing up until first day on the job.
  • Accountable to timely and accurate communication to all key stakeholders in the hiring process.
  • Provide feedback to candidates and next steps to ensure a positive experience regardless of hiring decision.
  • Provide hiring managers with weekly activity report highlighting search progress and disposition of all candidates.
  • Recruiting Coordinators:  information needed to provide administrative support in scheduling, etc.
  • Human Resources:  facilitate smooth transition preparing for candidates first day of work.
  • Executives:  Produce dashboard metrics reporting and present to executive leaders on the recruiting performance of corporate and technical roles.
  • Directly accountable for adhering to standard processes for Newton data management
  • Maintains compliance with company policies and procedures as well as with all applicable external regulations.
  • Other projects as assigned.
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.

Position Specifics




  • Minimum five (5) years of full life cycle corporate recruiting experience; ideally with experience related to client group assigned

  • Extensive knowledge of social networking platforms, online communities, conferences, and other sourcing channels. 

  • BS/BA degree preferred but not required if proven relevant experience exists.  

  • Knowledge of applicant tracking systems, CRM tools and virtual recruiting tools,

  • strong working knowledge of Microsoft Office Suite:  Word, Excel, PowerPoint, Outlook.

  • Must be able to speak, read and write in English
  • If hired, must be able to demonstrate that you are authorized to work in the US.



  • Excellent client management skills that will allow PSA to grow our college recruitment program.


To be successful at PSA, you should be:
  • Driven
  • Reliable
  • Caring
  • Engaging Communicator
  • Decisive
  • Results Driven
To be successful in this position, you should be great at:
  • Excellent Interpersonal Skills
  • Highly effective in managing his/her time

  • Proven experience in successfully building and managing client and candidate relationships throughout each phase of recruiting process

  • Creative about technical hiring and redefining how we attract technical talent

  • Approachability

  • Performance management

  • Problem-solving

  • Strong communication (verbal and written)

  • Ability to work with minimal supervision in a team environment

  • Professional aptitude

  • Multi-tasking and adaptability in an aggressive growth environment

Additional Information 

Supervisory Responsibility: The individual in this position will indirectly manage a recruiting coordinator.

Travel: Extensive travel, up to 70% of the time.

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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