PSA Airlines

Aircraft Dispatch Coordinator

Job Locations US-OH-Vandalia
Operations Planning & Performance
Position Type


Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.


PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional


Position Summary

As the Dispatch/OCC Coordinator, you will work cohesively with other agencies to ensure safe and reliable flight operations. You will directly impact PSA’s on time departures and flight completion, making sure our customers are delivered to their destination safely and on time.

Job Responsibilities

  • Maintain operational reliability, completion factor and on-time performance goals while adhering to Federal Regulations and prudent safety practices.
  • Formulate and introduce strategy involving aircraft routing and crew scheduling; act as the central collector for options and alternative plans and then act with clear direction based on those plans.
  • Implement and coordinate emergency procedures in case of an incident/accident involving a Company aircraft.
  • Coordinate with agencies and listed personnel in accordance with Federal Regulations, American Eagle Group, and PSA Airlines, Inc. procedures.
  • Provide necessary oversight of all OCC personnel on shift and assist dispatchers in the execution of their duties as needed.
  • Assist the Manager of Dispatch in maintaining dispatch processes as dictated by Federal Regulation and the Company Operations Manual, ensuring compliance in all areas.
  • Provide assistance with other OCC responsibilities deemed necessary by the Director, Operations Control Center.
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
  • Other duties and projects as assigned.

Position Specifics



  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Aircraft Dispatch license
  • Advanced computer skills with Microsoft Office programs
  • If hired, must be able to demonstrate that you are authorized to work in the US.


  • At least one year of aircraft dispatching (121 airline) experience
  • Knowledge of SABRE software


To be successful at PSA, you should be:

  • Driven
  • Reliable
  • Caring
  • Engaging Communicator
  • Decisive
  • Results Driven

To be successful in this position, you should be great at:

  • Performance management
  • Problem solving
  • Communication
  • Multitasking
  • Working with minimal supervision in a team environment

Additional Information

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.

Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 and pre-employment drug screen.

AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.

Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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