PSA Airlines

Engagement Coordinator

Job Locations US-OH-Vandalia | US-NC-Charlotte
Human Resources
Position Type


Engagement Coordinator

• Location: Dayton, OH or Charlotte, NC
• Work Schedule: Full Time (Mon- Fri 8:00am to 5:00pm, with flexibility to support events)
• Reports To: Assistant Director of People Development
• Direct Reports: None
• Travel: 15% travel is expected with this position


Let your career take off with PSA Airlines

About Us

Company Summary: As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected.


Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team.


Culture: Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people – team members and customers alike – feel safe, secure and happy. It is The PSA Way, which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers.

Benefits Summary

PSA offers the benefits you expect from a company focused on excellence. All eligible employees enjoy a comprehensive benefits package, including:
• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• Medical, Dental & Vision
• 401k with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options


Position Summary

The Engagement Coordinator assists the People Development Team with onboarding and engagement events centered around PSA’s values. The Engagement Coordinator will execute the PSA Engagement Strategy, which includes community outreach, event planning, and team member recognition. The Engagement coordinator will provide administrative and logistical coordination and support to ensure the success of engagement events, projects, and programs.

Job Responsibilities


• Coordinate and plan PSA engagement events including community outreach, wellness, volunteer and company-wide events including coordinating volunteers, managing budget, working with vendors for events such as PSA Air Show Luncheon, Be Pink Cancer Awareness employee events/walks, Team Member Recognition Events, Presidents Award etc.
• Support the logistics of New Hire Orientation including materials, scheduling dates, locations, calendar invitations, leader participation, and facilitators.
• Actively involved in executing the engagement strategy for PSA Airlines.
• Create and execute engagement calendar with engagement team; keeping internal portal calendar updated.
• Collaborates with Diversity, Equity and Inclusion team and Inclusion Council to coordinate company and community events.
• Assist with employee survey execution and data management.
• Maintains records and reports for employee recognition, event participation reports, budgets etc.
• Attendance is considered an essential responsibility.
• Adherence to all Company policies and procedures.
• Perform other duties as assigned to support the efficient operation of the department and company.




• High School Diploma or equivalent
• At least two years’ coordination experience supporting event marketing/planning or large meeting/tradeshow/conferences or career services or administrative background
• Proficient in Microsoft Office Software including Excel
• Must be able to read, write and speak English
• If hired, must be able to demonstrate right to work in the US.


• Knowledge of event marketing promotion, social media and/or content creation
• Knowledge of community outreach




To be successful at PSA, you should be:

• Driven
• Reliable
• Caring
• Engaging Communicator
• Decisive
• Results Driven

To be successful in this position, you should be great at:

• Event coordination (planning, communication, execution, and post-event follow-up)
• Organization (with effective use of systems, technology, and techniques)
• Consistent and clear communication

• Developing and monitoring project and communication plans
• Navigating competing priorities

• Time management
• Problem solving
• Data management

• Motivating and encouraging others

• Appreciation for working in and promoting a diverse and inclusive work environment.
• Interest in receiving critical feedback when it is needed, in order to improve future events.
• Ever-learning, asking questions and taking notes to document processes for future reference. 

Additional Information

Supervisory Responsibility: None

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear.  This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.

Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 and pre-employment drug screen.

AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.

Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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