PSA Airlines

Communications Specialist

Job Locations US-OH-Vandalia
Human Resources
Position Type


Communications Specialist

• Location: Dayton, OH or Charlotte
• Work Schedule / Shift: This is a full-time position with an expectation of occasional evening and weekend hours as job duties demand. Days and hours of work are Monday through Friday 8:00 am to 5:00 pm.
(occasional evening and weekend hours as job duties demand)
• Reports To: Communications Manager
• Direct Reports: None
• Travel: Travel is required for this position



Let your career take off with PSA Airlines

About Us

Company Summary: As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected.

Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team.

Culture: Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people – team members and customers alike – feel safe, secure and happy. It is The PSA Way, which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers.


Engaging our employees is extremely important to us, and we seek leaders who inspire, enable, and encourage others to succeed using the PSA Way as their model.

Dayton, OH – Dayton is known as the Gem City and the birthplace of Aviation. It is also the home of PSA Airlines headquarters. Here, you will be able to enjoy a rich history in aviation by visiting the National Museum of the United States Air Force and the Dayton Aviation Heritage National Historic Park.


Charlotte, NC – Charlotte hosts one of PSA’s senior bases. It is the largest city in the state of North Carolina and the third-fastest growing major city in the United States. Nicknamed the “Queen City,” this city upholds rich history and southern hospitality. You will enjoy the food scene, art and history. Home of the Carolina Panthers, Charlotte Motor Speedway, NASCAR Hall of Fame and Carolinas Aviation Museum, this city offers an abundance of activities.

Benefits Summary

PSA offers the benefits you expect from a company focused on excellence. All eligible employees enjoy a comprehensive benefits package, including:
• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• Medical, Dental & Vision
• 401k with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options


Position Summary

The Corporate Communications Specialist will work closely with leaders throughout the company, the Communications team and PSA marketing to develop story ideas, features, campaigns and communications plans to support the company’s business objectives. They will provide an impact to PSA by engaging team members through a variety of tactics including newsletters, the employee intranet site and other employee-specific communications tools.

Job Responsibilities

• Manage the strategy and execution of communications initiatives for operational team members
• Serve as the communications subject matter expert with departmental leadership
• Support the development and implementation of creative communication strategies and tactics to reach a diverse range of audiences across a variety of tactics.
• Establish strong relationships with department leadership to foster trust and communications counsel expertise.
• Report on engaging opportunities where team members get involved in the community.
• Draft letters and talking points for leaders as needed, adapting tone easily.
• Use data and analytics on internal messaging consumption and make recommendations and decisions regarding communications strategies and plans.
• Drive management, content development and support publication of newsletters and postings to employee intranet site.
• Be accountable for supporting the successful development of strategies as well as tactical execution of communication plans in a fast-paced, constantly changing, multi-faceted environment, working alongside the Director.
• Identify and develop stories from around the airline that support the company’s vision, culture and brand and easily adapt tone for writing across both internal and external channels.
• Participate in corporate meetings to discuss communications strategies and develop talking points for executives and senior leaders.
• Coordinate agendas and materials for town hall meetings and other team member leadership meetings.
• Develop press releases and statements for media and nurture media relationships and drive awareness of PSA activities in the public relations community.
• Serve as back-up to the Director for Crisis Communications events and initiatives.
• Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.



• High school diploma or equivalent

• 4-6 years of experience in communications or journalism

• Experience writing and developing content for internal communication activities
• Experience managing multiple projects

• Must be able to speak, read and write in English

• If hired, must be able to demonstrate that you are authorized to work in the US

• Bachelor’s degree in Journalism, Communications or Public Relations



To be successful at PSA, you should be:

• Driven
• Reliable
• Caring
• Engaging Communicator
• Decisive
• Results Driven

To be successful in this position, you should be great at:

• Communication skills (verbal and written)
• Results-oriented
• Attention to detail and accuracy
• Project management
• Multi-tasking
• Confidentiality

Additional Information


Supervisory Responsibility: This position is not a supervisory role

Delegation: In absence, the Director of Communications and Marketing will handle the responsibilities

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




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