PSA Airlines

Dispatch Shift Manager

Job Locations US-OH-Vandalia
Operations Planning & Performance
Position Type


Manager Shift Dispatch

• Location: Dayton, OH
• Work Schedule / Shift: Full-time with an expectation of evening and weekend hours. Days and hours of work are determined by shift Monday-Sunday, 04:00-24:00
• Reports To: Manager of Dispatch
• Direct Reports: Dispatchers and OCC Coordinators
• Relocation: Some relocation assistance available
• Travel: little to no travel expected


Let your career take off with PSA Airlines

About Us

Company Summary: As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected.


Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team.


Culture: Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people – team members and customers alike – feel safe, secure and happy. It is The PSA Way, which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers.


Engaging our employees is extremely important to us, and we seek leaders who inspire, enable, and encourage others to succeed using the PSA Way as their model.


Dayton, OH – Dayton is known as the Gem City and the birthplace of Aviation. It is also the home of PSA Airlines headquarters. Here, you will be able to enjoy a rich history in aviation by visiting the National Museum of the United States Air Force and the Dayton Aviation Heritage National Historic Park.

Benefits Summary

PSA offers the benefits you expect from a company focused on excellence. All eligible employees enjoy a comprehensive benefits package, including:
• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• Medical, Dental & Vision
• 401k with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options


Position Summary

This position impacts PSA Airline’s daily operations, supervising Dispatchers and OCC Coordinators. Responsible for dotted line reporting to the Managers of Crew Scheduling and Maintenance Control providing some supervision for those departments.

Job Responsibilities

• Core Responsibilities
o Provide operational direction for all three departments in the OCC and is the final decision maker for cancellations and delays.
o Supervision of the complete OCC with direct reporting to department Managers.
o Be the single point of contact for the OCC shift for internal and external contacts.
o Manage and report irregular operations
o Track LOBs and incidents in the OCC
o Assist with hubs situations or events
• Other Shift Duties
o Conference call briefings for day
o Manage daily controllable delays
• Other Dispatch Manager Assistance Duties
o Route database maintenance
o Navigational Database updates
o Flight Schedule load
o Dispatch Audit Program
o Fuel program
o HFR Fuel program
o Assist with other departmental requests
o Work with AeroData on projects and issues
o Assist with payroll
o Build other users in other departments into appropriate software and grant access to users
o DECS //TE and RES Admin building
o Other projects as assigned.



• Associates Degree or equivalent work experience
• Aircraft Dispatch Certificate
• Advanced computer skills: Microsoft Office Suite
• Previous Part 121 airline experience
• Advanced knowledge of FAA regulations

• If hired, must be able to demonstrate that you are authorized to work in the US.

• Previous experience interacting with maintenance and crew scheduling


To be successful at PSA, you should be:

• Driven
• Reliable
• Caring
• Engaging Communicator
• Decisive
• Results Driven

To be successful in this position, you should be great at:

• Analytics
• Communication (verbal and written)
• Problem solving
• Coaching & Development
• Driving Excellence
• Facilitating Change
• Strategic Thinking


Additional Information

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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