PSA Airlines

Manager of Safety Management System (SMS)

Job Locations US-OH-Vandalia
Safety & Security
Position Type


Manager of Safety Management System

• Location: Dayton, OH
• Work Schedule / Shift: Monday-Friday 8:00AM-5:00PM with occasional extended periods of time as necessary to support airline operations. On-call 24 hours a day, seven days a week for extended periods as needed
• Reports To: Director of Safety
• Direct Reports: Maintenance Safety Program Manager who oversees 2 Maintenance Safety and Compliance positions, SMS Business Analyst, and 2 SMS Specialist 
• Relocation: Assistance available
• Travel: required for this position

Let your career take off with PSA Airlines


About Us

Company Summary: As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected.


Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team.


Culture: Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people – team members and customers alike – feel safe, secure and happy. It is The PSA Way, which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers.


Engaging our employees is extremely important to us, and we seek leaders who inspire, enable, and encourage others to succeed using the PSA Way as their model.


Dayton, OH – Dayton is known as the Gem City and the birthplace of Aviation. It is also the home of PSA Airlines headquarters. Here, you will be able to enjoy a rich history in aviation by visiting the National Museum of the United States Air Force and the Dayton Aviation Heritage National Historic Park.


Benefits Summary

PSA offers the benefits you expect from a company focused on excellence. All eligible employees enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• Medical, Dental & Vision
• 401k with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options


Position Summary


The Manager of Safety Management System (SMS) is responsible for the overall management of the PSA SMS.  This includes overseeing the advancement of the PSA SMS, responsible for Risk Assessments, Change Management and the policies/procedures established around the SMS. This position will create and oversee SMS training throughout the company.   

Job Responsibilities

  • Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. 
  • Manage the PSA Safety Management System (SMS) covering all areas of the Company. 
  • Responsible to create, update and maintain the SMS policies, procedures and training for all company employees and all external vendors.
  • Responsible to ensure company compliance with applicable IATA, DOD, and FAA regulations regarding SMS.
  • Responsible to update and maintain the PSA Safety Policy and Procedures (SPPM) Manual.  
  • Facilitate the drafting, completion and finalization of all Safety Risk Management (SRM) assessments.
  • Oversee and conduct safety risk management on the following:
    • Implementation of a new system. 
    • Revision of existing system.
    • Development of operational procedures
  • Identification of hazards or ineffective risk controls through the safety assurance processes. 
  • Oversee safety technology projects as primary Product Owner.
  • Ensure all SMS documentation is input into the SMS database and maintained in accordance with regulations.
  • Conduct an annual review of the SMS to evaluate the performance of the system with all working groups. 
  • Monitors the effective implementation of policies, procedures, and programs through the Safety Assurance Process. 
  • Present Safety Assurance information to the SMS data analysis groups/standards board meetings. 
  • Lead and facilitate the SMS Data Analysis group and Standards Board meetings. 
  • Lead and facilitate the Company Standards Board (CSB) meetings.
  • Responsible for PSA Airlines’ safety promotion, training, and safety culture initiatives.
  • Primary company Subject Matter Expert (SME) in Root Cause Analysis, Just Culture, and Safety Risk Management.
  • Conduct and oversee the completion of comprehensive risk analysis, audits, observations, and works with management to develop mitigation strategies to address root causes.
  • Oversee the PSA Airlines Safety and Compliance investigation process.  
  • Acts as a Lead Investigator for safety investigations into moderate risk operational mishaps and company non-compliance events.
  • Performs Safety Investigator duties for safety investigations into severe risk operational mishaps, accidents, incidents, and company non-compliance events.
  • Lead, train and oversee the Maintenance Safety and Compliance Specialists.
  • Interfaces with Maintenance Leadership and Continuing Analysis and Surveillance System (CASS) personnel to ensure completion of investigations into Maintenance Notices of Non-Compliance (NNC).
  • Analyzes safety event data gathered to develop and improve safety programs and initiatives.
  • Oversee OSHA Management and tracking of employee on-the-job injuries (OJI).
  • Oversee all injury/illness, accident and incident reports.
  • Supports the company accident/incident and injury−reduction efforts by developing proactive and educational safety programs and by sharing safety data and trends to reduce the frequency and severity of mishaps.
  • Develops and distributes safety articles, alerts, and briefs to communicate critical safety information.
  • Prepare and distribute reports to federal, state and local safety authorities as required. 
  • Oversee the company safety committee meetings. 
  • Develop and issue relevant SMS communication throughout the company.  
  • Responsible for the SMS newsletter. 
  • Responsible to ensure completion of all SMS training for the entire company.
  • Assist the Director of Safety in the Emergency Response program. 
  • Participates and works as a Go Team Member in an event of an accident.
  • Interface with the FAA, union representatives and management employees regarding safety issues and the SMS. 
  • Responsible for the SMS portion of the International Air Transportation Association (IATA) Operational Safety Audit (IOSA) and the Department of Defense (DOD) audit.
  • Represents PSA at industry meetings and exchange industry safety information.
  • Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.




  • Advanced technical degree in safety, engineering, or aviation related field or a closely related discipline 
  • Minimum of five (5) years in the airline industry 
  • Three (3) years safety program experience 
  • Accident investigation and/or safety program management experience 
  • Outstanding leadership and management skills 
  • Excellent writing and communication skills required. 
  • Proficient in the use of Microsoft Office software required.
  • Ability to speak/read/write in English.  
  • Must be able to demonstrate authorization to work in the US.


  • Previous managerial experience.  
  • FAA Airman Certificate
  • IOSA Lead Quality Auditor certification
  • Certification in Root Cause Analysis (facilitator or team leader certification preferred)


To be successful at PSA, you should be:

• Driven
• Reliable
• Caring
• Engaging Communicator
• Decisive
• Results Driven

To be successful in this position, you should be great at:

• Time and performance management
• Communication (verbal and written)
• Strong team player
• Coaching & Development
• Driving Excellence
• Facilitating Change
• Strategic Thinking


Additional Information


Supervisory Responsibility:   This is a supervisory position 

Delegation: In absences, the Director of Safety will handle and re-assign tasks.  

Essential Functions:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment: This job operates inside a climate controlled building. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; bend/stoop occasionally; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 


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