PSA Airlines

Manager of Operations Regulatory Compliance

Job Locations US-OH-Vandalia
ID
2020-2349
Category
Safety & Security
Position Type
Full-Time

Overview

Manager of Operations Regulatory Compliance
• Location: Dayton, OH
• Reports To: Director of Safety (dotted line to Director of Continous Improvement)
• Relocation: Assistance available
• Travel: Travel is expected for this position
 
Let your career take off with PSA Airlines
 
About Us 
 
Company Summary: As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected. 
 
Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team. 
 
Culture: Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people – team members and customers alike – feel safe, secure and happy. It is The PSA Way – which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers.
 
Engaging our employees is extremely important to us, and we seek leaders who inspire, enable, and encourage others to succeed using the PSA Way as their model.
 
Dayton, OH – Dayton is known as the Gem City and the birthplace of Aviation. It is also the home of PSA Airlines headquarters. Here, you will be able to enjoy a rich history in aviation by visiting the National Museum of the United States Air Force and the Dayton Aviation Heritage National Historic Park.
 
Benefits Summary
 
PSA offers the benefits you expect from a company focused on excellence. All eligible employees enjoy a comprehensive benefits package, including: 
• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• Medical, Dental & Vision
• 401k with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options

Responsibilities

Position Summary

 

The Manager of Ops Regulatory Compliance is responsible to oversee the day-to-day compliance of PSA Airlines for Operations/Corporate. This position will interact with PSA Directors/Managers and Regulatory Agencies.  

 

Essential Functions: 

  • Responsible to oversee company compliance with all applicable regulations and standards.
  • Responsible to perform investigations related to regulatory non-compliance to assist in establishing root cause, identify improvement opportunities, and identifying comprehensive fixes that will mitigate reoccurrence.
  • Responsible to coordinate and track all regulatory noncompliance to include the FAA /TSA formal Letter of Investigation (LOI), and/or other legal actions from other regulatory bodies on a company wide basis.
  • Act as the company central point of contact for the FAA Requests for Information (RFI) on FAA occurrences.
  • Conduct research for all RFIs and provide responses to the FAA in a timely manner.
  • Act as a liaison between the Company and the FAA to investigate, identify and correct any safety issues to ensure full FAA compliance.
  • Coordinate with company 119 personnel to coordinate an effective/timely response.
  • Coordinate with internal and external stakeholders to formulate responses to Letters of Investigations (LOIs), Voluntary Self Disclosures (VSDs), Compliance Action and general correspondence requests.
  • Coordinate and conduct meetings with leadership for the development of resolutions to letter of investigation, voluntary self-disclosures and other regulatory matters.
  • Prepare written reports and presentations for the purpose of sharing facts gathered in an investigation.
  • Assign and monitor regulatory corrective actions through the tracking and management of regulatory commitments.
  • Create and maintain company dashboards on company noncompliance.
  • Input and provide guidance to the Internal Audit and Evaluation Program (IAEP) to help develop a risk based auditing program.
  • Oversee the coordination between the company and regulatory authorities.
  • Oversee the completion of applicable Root Cause Analysis/Investigations on noncompliance events.
  • Responsible to document Safety Action Groups (SAGs) in the company SMS.
  • Generate and present safety data and make recommendations to senior management.
  • Prepare and distribute reports to federal, state and local safety authorities as required.
  • Provide guidance to internal and external stakeholders regarding PSA policy and applicable regulatory guidance.
  • Responsible to establish and maintain an effective working relations with the FAA and any regulatory agency.
  • Manage the Emergency Response Program.
  • Act as a liaison between the Company, American Airlines and the National Transportation Safety Board (NTSB) with Emergency Response.
  • Ensure the Emergency Response manual is kept up to date and train all new employees.
  • Conduct Emergency Response drills.
  • Manage the Customer Assistance Relief Effort (CARE) Team and work with the NTSB TDA Staff.
  • Represent the Company in event of an emergency as the JFSOC Coordinator and back the Director of Safety up in representing the Company as the party coordinator.
  • Responsible for formally reviewing all FAA SAFO’s and INFOs that are issued and logging the risk into the SMS.
  • Responsible to oversee the CAST Safety Enhancements.
  • Responsible to coordinate SAFO’s, INFO’s and CAST Safety Enhancements with Air Operations and schedule/lead SAG meetings as necessary.
  • Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
  • In absence, duties will be performed by the Director of Safety
  • Perform other duties as assigned by the Director of Safety.

Qualifications

Qualifications 
 
Required
• 5 years progressive experience in any combination of the following areas required: aircraft maintenance, regulatory compliance or auditing
• Experience with writing reports and technical writing
• Proficiency computer skills with Microsoft Office programs
• Excellent writing and communication skills
• Ability to perform statistical analysis
• If hired, must be able to demonstrate that you are authorized to work in the US
Ability to speak, read, and write in English
 
Preferred
• A 4 year degree in Aviation Safety or Business field preferred; FAA Airman Certificate  
• The Regulatory Manager should have extensive operational experience and professional qualifications in aviation.
• FAA Airman’s Certificate (Pilot/Dispatch Certificate)
• Previous knowledge and understanding of Regulatory Compliance
 
Competencies 
 
To be successful at PSA, you should be:

• Driven
• Reliable
• Caring
• Engaging Communicator
• Decisive
• Results Drive
 
To be successful in this position, you should be great at:
 
• Approachability
• Time and performance management
• Strong organizational skills
• Proactive and collaborative approach to problem-solving
• Positive communication skills (verbal and written)
• Ability to work with minimal supervision in a team environment
• Ability to interact with all levels of company personnel
• Strong team player
• Professional aptitude
• Ability to manage multiple projects at one time with time sensitive deadlines
• Ability to maintain confidentiality and handle sensitive situations appropriately when performing job duties
• Prepare presentations
• Adaptability in an aggressive growth environment. 

Additional Information 
 
Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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